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About This Page: This is a discussion on Computers/Tech/Photo within the LetsGoKings.com forums, at Los Angeles Kings Hockey Fan Forum.
I have a Sony rear projection TV (Wega SXRD) that I bought exactly a year ago and this weekend I noticed a very faint blue rainbow/streak on the lower right

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Old February 4th, 2008, 03:28 AM   #1
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Default Problem with my HDTV - Help

I have a Sony rear projection TV (Wega SXRD) that I bought exactly a year ago and this weekend I noticed a very faint blue rainbow/streak on the lower right hand side. I really only see it when there is a light background on the screen. I've been looking online and I've read it could be the optical block which is expensive. Any other ideas?
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Old February 4th, 2008, 03:39 AM   #2
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is it still under warranty?

if not buy an extended warranty and wait about 6 months if you can. Then cash in and they will probably give you a LCD.

What you are describing........$$$$
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Old February 4th, 2008, 04:12 AM   #3
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Well, I bought the TV on February 2, 2007. So the parts that apply under the 1 year warranty are no longer covered. However, I just went over the form and it specifically states that the optical block is under a 2 year warranty. The problem is, I don't know what the problem is. I'm pretty sure it's not the lamp.

Edit: Wow, I just read that in order to receive warranty service after the first year, I have to send the product to them. I'm 2 days past the freakin' in-home diagnostic warranty service. How the hell am I supposed to send them a 50" projection set?
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Last edited by NastiMarvasti; February 4th, 2008 at 04:21 AM.
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Old February 4th, 2008, 10:46 AM   #4
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Call them and work something out. They don't want to ship a TV BACK to you anymore than you want to ship it TO them.

Basically, offer to pay for the service call if Sony picks up the tab for whatever ails the TV, assuming it's still covered.
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Old February 4th, 2008, 12:56 PM   #5
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call them and let them know you tried to call on the second BUT it was the weekend and no one answered
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Old February 4th, 2008, 09:40 PM   #6
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Quote:
Originally Posted by SuxBeingU View Post
call them and let them know you tried to call on the second BUT it was the weekend and no one answered
I like your thinking. I did that with my XM radio and it actually worked.
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Old February 4th, 2008, 10:47 PM   #7
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Would you happen to have anything sitting on top your tv? I had the same problem i think and i realized that my xbox was making my tv mess up.
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Old February 5th, 2008, 12:47 AM   #8
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Try to use a white background and notice of both sides of the TV display this bluish discoloration you speak of....
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Old February 5th, 2008, 06:14 PM   #9
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Thanks for the responses. I called Sony yesterday and they said that I'd have to pay for a diagnosis and if there is something wrong with it, they would pay for the fix if it falls under the warranty. The optical block is the only thing that is still under warranty. Of course, then I go home to see if the problem has gotten worse, and in fact, it's not even there anymore. I've got a year to see if the optical block has any real problems so I'll wait it out for a bit and make sure it's really faulty. Hopefully it was just some weird thing that won't happen again.
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